Welcome Accenture!

Check out the below video of how to book a furnished apartment with Urbandoor

Your Step-by-Step Guide


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Booking

Step 1: Visit Urbandoor.com and enter the desired location and dates.

 

 


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Step 2: To run a bulk quote request, click "Check availability in this area."

 

PRO TIP: This is the fastest way to get the most bookable options.


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Give your request a name that will help you track it (e.g., transferee name).

 

PRO TIP: Providers have 24 hours respond M-F. You will be notified via email when you have new quotes.


Step 3: You will now see all bookable options. When you have new quotes back from other providers, they will appear here.

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Step 4: When you have additional options added, you will receive an email notification. Click the green button to go to your Quotes page.

 

PRO TIP: Save Urbandoor as a contact to ensure emails always get to your inbox.


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Step 5: You can view all of your requests under the Quotes tab too.


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Step 6: To share a quote with someone, click the green "Share" text in the upper left corner of the quote page.

 

 

 


Step 7: Clicking "View Details & Book" shows you full costs. Complete this form to purchase.

 

PRO TIP: Under payment details, please select “Invoice my Company.”

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Step 8: View upcoming, current and past stays under the Stays tab.

 

PRO-TIP: You can live chat with an Urbandoor representative by clicking the icon in the lower right corner.

 

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Hooray! You've booked an apartment

Next, the resident confirms their stay. To see a detailed how-to, visit: https://info.urbandoor.com/resident-confirmation-how-to


Service & Contacts

Pre-Arrival & Stay. All questions related to pre-arrival or during the stay will be handled by Urbandoor's 24/7 virtual stay support. The Urbandoor support team loops in the Provider when necessary.


Email: support@urbandoor.com

Phone: +1.415.275.6627

 

Success Team

Jeff Werthammer - Account Manager

jeff@urbandoor.com

303.246.8127

 

Lexi Wayman - Fulfillment Manager

lexi@urbandoor.com

214.714.2641