Welcome to Urbandoor!
Your Step-by-Step Guide to Booking
Step 1: Login to Urbandoor and click on the “Quotes” tab at the top right hand corner of the screen. You will then click “New Quote Request”.
PRO TIP: This is the fastest way to get the most bookable options.
Step 2: Give your request a name that will help you track it (e.g., traveler or transferee name).
Step 3: You will now see all properties included in your request. If you see a quote, you can book that option.
If the status is "Pending" it means you have yet to receive a quote for that property.
Note that you can sort by distance, price or driving distance in the upper left above the property card.
Clicking the “i” icon on the price will show you a breakdown of costs.
Clicking on the “Additional items Pricing” text will reveal a breakdown of those costs, should they be available or you choose to purchase.
Step 4: When you have additional quotes, you will receive an email notification. Click to green button to go to your quotes page.
PRO TIP: Save Urbandoor as a contact to ensure emails always get to your inbox.
Step 5: When you’re ready to share options, simply select “share” and press the green button that says, “Share Options”.
You have the ability to write a customized message and reveal pricing.
Keep in mind apartments are not being held, so the sooner you share, the sooner the resident can choose and the apartment can be secured.
Step 6: Whomever you choose to share options with will get a system-generated email directing them to review and make a selection. Like you, they can click on the property summary card to review property details. Click the video to see the experience.
PRO TIP: The top photo gallery is from the property management data feed. The sub-photo gallery are from apartment providers operating in the building.
Step 7: You will be notified via email when a housing option has been selected. Click the green button in the email, which will take you back into the quotes page.
Step 8: The selected quote will have a blue check mark in the top right corner. Click the "Book" or "Request to Book" button.
Step 9: Complete the form and click "Purchase Stay"
PRO-TIP: Do not request new dates on this page. Go through firstname.lastname@example.org to make adjustments prior to purchase.
Step 10: To view upcoming, current and past stays view the “Stays” tab.