Welcome to Urbandoor, EY Mobility!
A Step-by-Step Guide to Admin Booking
When you book on behalf of others, you have a unique workflow. Below, we walk you through it.
Step 1: Visit Urbandoor.com and enter the desired location and dates.
PRO TIP: Search by city, neighborhood, or specific address.
Step 2: Review the options and select the apartment type you are looking for in the dropdown at the top of the screen.
PRO TIP: Lightning bolts indicate instant book. You can purchase them without waiting.
Step 3: To run a bulk quote request, click "Check availability in this area."
PRO TIP: This sends a request to go to the 10 closest properties to your search address.
Step 4: Fill out the form and remember to assign a Request Nickname (e.g., transferee name) to make it easy to track.
PRO TIP: Providers have 24 hours to get back to you M-F. You will be notified via email when quotes are back.
Step 5: You will be notified via email each time you receive a quote. To review quotes, click the "View Quote" button in the email
PRO TIP: Save Urbandoor as a contact to ensure emails always get to your inbox.
Step 6: You can view the status of your requests under the Quotes tab.
Step 7: Click into a row to review all quotes associated with that inquiry.
Step 8: To share a quote with someone, click the green "Share" text in the upper left corner of the quote page.
Step 9: Clicking "View Details & Book" shows you full costs. Complete this form to purchase.
PRO TIP: Under payment details, please select “Invoice my Company.”
Step 10: View upcoming, current and past stays under the Stays tab.
PRO-TIP: You can live chat with an Urbandoor representative by clicking the icon in the lower right corner.