Tips for getting started

Here are some best practices to ensure you and your team are successful using Urbandoor to book.

 
 
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Searching

Searching across providers is easy with Urbandoor. You can search by:

  • Address: 500 Sansome Street, San Francisco, CA 94111

  • City: San Francisco, CA

  • Neighborhood: Nob Hill, San Francisco, CA

 
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Requesting

If you want options, you can Check Availability at a specific property or across properties in an area.

  • To make a request across multiple properties, click the 'Check Availability in this Area' button.

  • To request a specific property, click into that property and click 'Check Availability'

 
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Booking

Once requests have received offers, you can:

  • Share the options with your employee by clicking the SHARE link

  • Book in a matter of minutes by clicking the 'Book Now' button

 

Watch a video of our Agent-assisted booking

What Happens Next?

If you've never stayed in a Serviced Apartment, you're in for a treat. 

 
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Arrival

Much like a hotel, you'll get arrival emails from Urbandoor that specify how to get to your property, pick up keys, and access your Serviced Apartment. Our 24/7 Concierge is always ready via phone, email or SMS to handle any issues that might arise. 

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Your Apartment

You'll find a fully furnished, fully equipped serviced apartment ready for you. Standard inclusions such as a kitchen with all the necessary cookware, a TV, living room and washer and dryer (often times in your actual apartment) are part of the Urbandoor Standards.

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Your Property and Amenities

While amenities vary by property, you'll often find things like swimming pools, fitness centers, entertainment areas, meeting spaces and more. Enjoy your stay and explore the amenities that each property offers.