Travel Risk Management
Our goal is to proactively manage the safety and security of Guests on behalf of their Companies in cooperation with Providers by leveraging technology solutions integrated with the Urbandoor platform.
Safety & Security
Assuring the well-being of the Guest and Community
Safety and security are essential qualities of a serviced apartment which is why each building allows for 24/7 access. In each serviced apartment/building you will find safety information and fire protection devices.
Standards and guidelines to protect against loss
Hospitality Providers design and service the apartments while ensuring the Guest’s experience is top notch. As corporations, they carry the appropriate liability insurance and work to meet maintenance and cleanliness standards.
Information and processes in case of an emergency
Urbandoor’s Concierge is available 24/7 and with protocols in place to respond to emergencies. This includes multi-modal guest communication (talk, text or email) and Hospitality Provider engagement for on-site resolution, as appropriate.