Travel Risk Management

Our goal is to proactively manage the safety and security of Guests on behalf of their Companies in cooperation with Providers by leveraging technology solutions integrated with the Urbandoor platform.

 Online Security 

Online Security 

 Emergency Protocols

Emergency Protocols

 Travel Security Systems

Travel Security Systems


Safety & Security

Assuring the well-being of the Guest and Community

Safety and security are essential qualities of a serviced apartment which is why each building allows for 24/7 access. In each serviced apartment/building you will find safety information and fire protection devices. 


Risk Management

Standards and guidelines to protect against loss

Hospitality Providers design and service the apartments while ensuring the Guest’s experience is top notch. As corporations, they carry the appropriate liability insurance and work to meet maintenance and cleanliness standards.


Crisis Management

Information and processes in case of an emergency

Urbandoor’s Concierge is available 24/7 and with protocols in place to respond to emergencies. This includes multi-modal guest communication (talk, text or email) and Hospitality Provider engagement for on-site resolution, as appropriate.